✂️
Hospitality & Salons

Full books. Loyal guests.

BittaFlow gives restaurants, salons, and hospitality businesses a unified platform for bookings, guest communications, automated reminders, reviews, and billing — all from one workspace.

60%
Fewer no-shows
More Google reviews
38%
Re-booking rate increase
The problems

What we solve for hospitality & salons

Bookings come from Instagram DMs, WhatsApp, phone, and walk-in — all managed separately

No-shows and late cancellations go unfilled and cost revenue

Asking for reviews happens randomly — or not at all

Chasing deposits and payments still done by phone call

What's included

Features built for hospitality & salons

📅

Online Booking

Shareable booking page per service, staff member, or location. Customers book on their own time.

💬

WhatsApp & SMS Inbox

Every guest conversation centralised — regardless of whether they messaged Instagram, WhatsApp, or SMS.

🔔

Reminder Automation

48-hour and 1-hour SMS reminders. Automatic re-booking link if a guest cancels. Waitlist auto-fill.

Review Collection

Post-visit review request sent automatically. Route positive reviews to Google, handle negatives privately.

💳

Deposits & Pay-links

Collect a deposit at booking via Stripe. Send the remaining balance as a pay-link after the appointment.

📣

Re-engagement Campaigns

SMS and email campaigns to guests who haven't booked in 60+ days. With one-click booking links.

The workflow

How it works end-to-end

01
Step 01
Guest books online or messages
Booking page link, WhatsApp, SMS, or Instagram DM — all land in the unified inbox.
02
Step 02
Deposit collected at booking
Stripe deposit request included in the confirmation. No deposit = no confirmed slot.
03
Step 03
Reminders fire automatically
48-hour and 1-hour SMS reminders reduce no-shows. Guest can confirm or reschedule by reply.
04
Step 04
Balance collected after visit
Stripe pay-link sent by SMS post-visit. Most guests pay within the hour.
05
Step 05
Review and re-book requested
Review request sent 2 hours after appointment. Re-booking link included to lock in the next visit.
Half my clients book on WhatsApp at midnight. BittaFlow confirms it instantly, collects the deposit, and sends the reminder — without me doing anything. My no-show rate has dropped by half.
PR
Priya M.
Owner · Petal & Glow Salon

More industry solutions

Ready to see it in action?

We'll show you BittaFlow handling a real hospitality & salons workflow — live, in under 10 minutes.

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